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NellyF
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Joined: 06 Jul 2010
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PostPosted: Tue Jul 06, 2010 4:08 pm    Post subject: New Developments  Reply with quote

Hello all,

"Injustice cannot exist under a spotlight" and in this vein - some companies now offer a geographical number for their customers or even a free phone number!
Reel Cinemas have changed to 01509 and eShores now give their customers a choice between 0800 or 01706.

Does anyone else know of any more examples of this?

Nelly
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admin
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Joined: 09 Apr 2006
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PostPosted: Sun Jul 11, 2010 9:32 pm    Post subject: Reply with quote

Hi NellyF,

There have been a few companies who have now begun to publish a normal geographic number to 0870 or 0845 as an alternative; however since the latest Ofcom decisions this is not a great boon, since most companies have migrated to 0871 and 0844. This means they can still continue to charge even higher premiums to those foolish enough to call them.

In the meantime BT have now included 0845 and 0870 only in their packages of inclusive numbers, which means they cost the same to call as geographic numbers. They have of course only done this to attempt to fool most unaware subscribers, since Ofcom changed the rules, so that they now appear to be amongst the good guys rather than the key exploiter.


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